Contact Us

Management Office
P: (360) 757-2072
F: (360) 757-7710

Cascade Mall
201 Cascade Mall Drive
Burlington, WA 98233

Julie Tennyson
Marketing Director
(360) 757-2072

Guest Services

Cascade Mall Guest Services:
(360) 757-2072

Cascade Mall Guest Services is located at the end of the hallway just north of the interior entrance to JCPenney, in the Management Office. Representatives may be reached from 8:30am-5pm Monday through Friday.


Free WiFi throughout the mall

Security Assistance

Lost and Found Service

Wheelchair and Electric Cart Use

Mall Directories

Special Event and Program Information

Directions and Store Information

Automatic Teller Machines (ATM):
There is a National Link ATM at Cascade Mall for your convenience. It is located at the North end of the center near Subway.

24-hour Professional Security Services:
Cascade Mall is committed to providing our guests with a safe, and secure shopping environment by providing 24-hour professional security services.
To enhance your safety, Cascade Mall has uniformed Security Officers patrolling the interior and exterior of the Mall. Guests are encouraged to contact a Security Officer for any questions, concerns, or if in need of assistance (i.e. jump starts, safety/security escorts.) We also offer courtesy escort service to help carry packages or accompany you to your vehicle. To contact an officer, please call 360-757-2080.

Cascade Mall Security Officers are trained in advanced first aid and the use of automatic external defibrillators (AED).
To report lost items or to retrieve found items, please call Security.

Mall Walker Program:
Step into fitness with our Mall Walker Program, a great way to get in shape.
Doors open at the following hours for Mall Walkers:
Monday-Saturday: 7:00AM
Sunday: 8am